​​​​​​​A Magistrate's Complaint can be filed by any person who wishes to seek redress for an offence that they believe has been committed. The person filing the complaint is known as the Complainant and the person against whom the application is made is known as the Respondent. If the Complainant is a minor, the complaint may be filed through the Complainant's parent or guardian.

Before preparing any documents, you may wish to consider taking the online Pre-Filing Assessment, which can guide you on the general eligibility requirements as well as the types of offences covered and types of remedies offered. The Pre-Filing Assessment can be accessed here.

Once you have familiarised yourself with the Magistrate’s Complaints process, follow the steps below to file a Complaint.

PLEASE NOTE that with immediate effect, all complaints filed by individuals before the Duty Chamber Magistrate in the Community Courts & Tribunals Cluster are to be filed online, and attendance in person for examination before the Duty Magistrate will be by appointment, unless otherwise directed by the Court. Please refer to Registrar's Circular No. 5 on "Information on measures and other matters relating to Covid-19 (CoronaVirus Disease 2019) for court users and visitors to the State Courts" at this link.

​Step 1:​Complete the Magistrate's Complaint form via Automated Court Documents Assembly System [ACDA Mag Comp] by the Community Justice Centre (CJC).
​Step 2:

​Prepare the following supporting documents:

  1. Your NRIC (for Singapore Citizens and Permanent Residents) or Passport (for Foreigners) as proof of identity for verification during filing;
  2. Copy of the Police report and/or case card; and
  3. Copies of any other relevant documents (e.g. Medical reports, photographs, printout of relevant emails, phone messages, Internet posts, etc.)
​Step 3:Submit your Magistrate's Complaint Form together with your supporting documents online using this link here.
​Step 4:​We will contact you by email/telephone within 3-5 working days to let you know your appointment date and time to see the Duty Magistrate.

A  filing fee of $20.00 (non-refundable) is payable and it should be paid before appearing before the Duty Magistrate for the examination of your complaint. You can pay the filing fee through (i) PayNow or (ii) our Payment Kiosk located at Level 2 in the Central Registry.

The Complainant has to affirm or swear to the truth and accuracy of the matters stated in the application form before a Magistrate. If the Magistrate is satisfied that the applic​​ation is in order, he may do any of the following:

  • Issue a Notice to both the Complainant and Respondent for Criminal Mediation;
  • If the Respondent's address or particulars are not available, the Magistrate may direct the police to ascertain the Respondent's particulars and thereafter issue a Notice to both the Complainant and Respondent for Criminal Mediation; 
  • Issue a Summons against the Respondent provided that the charge(s) are available; 
  • Direct the police to conduct an investigation into the complaint; or
  • Dismiss the complaint.

Issuance of Notices

When the Court directs that a Notice be issued to both the Complainant and the Respondent, the Community Courts & Tribunals Cluster will prepare the Notices informing parties of the date and time they are required to appear before a Magistrate or a Justice of the Peace (JP) in Chambers for a procedure known as "Criminal Mediation". In appropriate cases, parties may also be notified to attend mediation at the Community Mediation Centre (CMC). The CMC has a panel of trained mediators who are respected members of society from all walks of life.

If the matter is settled at CMC, parties will sign a Settlement Agreement. If settlement is not reached, fresh Notices will be sent to the Complainant and the Respondent to appear before the Magistrate or JP on another day.

Criminal Mediation

When a Magistrate directs that a Notice be issued to both the Complainant and the Respondent, it means that the matter is fixed for criminal mediation before a Magistrate or JP in Chambers.

The Complainant must be present on the day of the criminal mediation. Otherwise, it will be deemed that the Complainant is no longer interested in pursuing the complaint and the Magistrate will strike out the complaint.

When both parties appear before the Magistrate or JP for criminal mediation, the Magistrate or JP may mediate the matter. If a settlement is reached, the complaint will be withdrawn, and no further action will be taken. If there is no settlement, the Complainant may wish to proceed to trial by way of a private summons. A Summons will be issued once the Complainant has prepared necessary charges against the Respondent. There is a fee of $20 payable for each Summons.

Service of Summons

The Complainant must serve the Summons on the Respondent. This is to give the Respondent notice that a Complaint has been made against him/her. Service of Summons can be done in the following ways:

  • personal service: an authorised person (usually the Court Process Server if the Complainant does not have a lawyer) must hand the Summons to the Respondent personally. The Complainant will have to accompany the Court process server to serve the summons on the respondent. Transport charges for the service of the Summons are to be borne by the Complainant.

If personal service fails, the process server may obtain the Court's approval to serve the Summons by:

  • leaving the Summons with an adult member of the Respondent's household; or
  • affixing the Summons on the front door of the Respondent's place of residence

It should be noted that a Summons cannot be served on a Respondent who is residing outside Singapore. If the Complainant does not know the current address of the Respondent, the Court will ascertain the address through available official records (where possible) to effect service accordingly.

However, if it can be shown that the Respondent is no longer residing at the address that is reflected in the available official records, the Complainant has a duty to find out the Respondent's current local address where he resides. If the address cannot be determined, the Complaint cannot proceed.

Hearing of Summons

The case will proceed to hearing once the Summons has been served on the Respondent. At the hearing, the Respondent will be asked to enter a plea of guilty or not guilty. If the Respondent elects to plead guilty, the Court will adjourn the matter (either before or after the plea is taken) for the Complainant to write to the Criminal Investigation Department (CID) for the Respondent's criminal records to be forwarded to the Court before the sentence is imposed. At the next adjourned date, the Respondent will be sentenced accordingly once the criminal records have been forwarded to the Court.

The matter will proceed to trial if the Respondent elects to claim trial to the charge(s). The parties will give evidence in open court to prove their respective cases. The usual procedures of calling witnesses to support their case as well as the cross examining of witnesses will take place in open court. Cross-examination refers to the questioning of witnesses on what is said in evidence by the other party or his lawyer. The respective parties or lawyers representing the case will then present a summary of the case with the supporting arguments to the trial judge. The duration  of the trial may take one or several days depending on the complexity of the case. At the end of the hearing, the Court will decide whether the Respondent is guilty of the offence(s) as charged.

If the Respondent is absent on the day of the trial, the Court may issue a Warrant of Arrest against him. If a Warrant of Arrest is issued, the matter will be handed over to the Warrant Enforcement Unit* (a division of the Singapore Police Force) for execution. This may not take effect immediately. Once the Warrant of Arrest is executed, the police will arrest the Respondent and produce him in court. The Court will offer the option to post bail for the Respondent, and the case may be re-fixed for mediation for parties to resolve the matter. If the mediation fails, the Complainant has the option to proceed with the trial against the Respondent at a later date.

*All enquiries on the status of execution of Warrants of Arrest may be made to the Warrant Enforcement Unit located at:

Central Police Division HQ
391 New Bridge Road, Police Cantonment Complex Blk A
Singapore 088762. 
The contact number is Tel: 6557 5017/ Fax: 6220 5083.

Last updated on: 14/5/2021 8:36 AM